KINETIC FLOW AI Support

We're here to help you get the most out of your fitness journey.

Contact Us

Email Support

For questions, technical issues, or feedback, please contact us at:

maxduggy713@supportkineticflowai.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I track my workouts?
Navigate to the Workout tab, tap "Add Exercise" to search and add exercises to your workout. Log your sets, reps, and weight for each exercise. When finished, tap "Finish Workout" to save.
How do I log my meals and track nutrition?
Go to the Nutrition tab, select a meal type (Breakfast, Lunch, Dinner, or Snacks), then tap "Add Food" to search and log your meals. The app will automatically calculate your daily macro totals.
What are Volts and how do I earn them?
Volts are points you earn by using the app. You earn Volts by:
  • Completing workouts (+100 Volts per workout, up to 300/day)
  • Logging cardio activities (+50 Volts, up to 100/day)
  • Logging meals (+30 Volts, up to 90/day)
  • Maintaining workout streaks (+200 Volts for 3+ workouts/week)
You can use Volts to unlock premium features in the Store.
How do I update my fitness goals?
Go to the Profile tab, tap "Update Goals", select your fitness goals, and tap "Save". Your macro targets will automatically recalculate based on your new goals.
Can I create custom exercises?
Yes! In the Workout tab, search for an exercise. If you can't find it, tap "Create a custom exercise" and follow the prompts. Custom exercises are saved and available to all users.
How do I sync my data across devices?
Your data automatically syncs to the cloud when you're signed in. Make sure you're logged in with the same account on all devices to access your data everywhere.
I'm having trouble logging in. What should I do?
Try resetting your password using the "Forgot Password" link on the sign-in screen. If you continue to have issues, contact support at maxduggy713@supportkineticflowai.com.
How do I view my progress and statistics?
Navigate to the Progress tab to see your workout history, personal records, trends, and insights about your fitness journey.

Common Issues & Solutions

App crashes or freezes

Data not syncing

Can't find an exercise or food

Feature Requests & Feedback

We love hearing from our users! If you have suggestions for new features or improvements, please email us at maxduggy713@supportkineticflowai.com with "Feature Request" in the subject line.

Privacy & Data

Your privacy is important to us. For information about how we collect, use, and protect your data, please see our Privacy Policy and Terms of Service.

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